Kwikset SmartCode Deadbolt Troubleshooting is a solution to various software & hardware malfunctions.
A SmartCode lock fits most scenarios. They are fit for a wide array of decorative door designs and provide a user experience adequate for both house residences and commercial office protection. The features include heavy-duty construction, customizable settings, a reliable alarm, and smart home integration.
Despite being a modern, innovative device, a Kwikset lock seldom breaks, forcing you to deal with various obstacles while utilizing the security system. Here we discuss queries about those problems while also providing simple solutions.
Kwikset SmartCode Deadbolt troubleshooting
There are quite a few possible troubles, which pose different obstacles. Let’s analyze each of them.
The keypad doesn’t respond
If a wrong code has been hit thrice, the device locks itself for 60 secs. Usually, you put the incorrect sequence in when you’re tired or your hands are full. After a minute passes, try again, paying full attention to rule out this scenario.
Later ensure the energy level is full enough. Replace the batteries and turn switch three. While testing the lock, press every key in succession.
Can’t fix the latch bolt
Sometimes the deadbolt doesn’t latch properly, requiring you to redo the door handling. Digital locks calibrate during fitting, adjusting the deadbolt for the door frame. Scenarios exist where the device “forgets” the right deadbolt position.
The Kwikset Smartcode deadbolt troubleshooting starts with redoing the handling procedure. Replace the power cells while leaving the entrance open. Afterwise, the lock should open & close a few times in a row. Dent the lock button in the process.
If the problem wasn’t eliminated, perhaps the device and the strike plate don’t align, which causes the construction to bind instead of moving smoothly.
Energy drainage
A single set of power cells operates for more than 10 months. If the battery pack lasts less, it’s a sign of problems.
Start the Kwikset SmartCode Deadbolt troubleshooting by testing the keypad the same way I’ve mentioned before.
Check the entrance alignment: the frame shouldn’t warp over time. When the mechanism shifts, the deadbolt misaligns. A misplaced deadbolt causes the construction to work more, which requires more energy.
Pairing troubles
It can be frustrating when the lock can’t pair with a touchscreen or a smart hub. Probably they can’t find each other. This requires a complete reset, which wipes all the codes.
- Remove the battery pack.
- Press the Program button.
- Replace the power source.
- Continue holding the button for half a minute.
- Press the lock button again.
When the LED status is green and a beeping sound is heard, the reset is successfully finished.
Can’t control the lock
Being unable to lock/unlock the door is caused by a battery pack or communications problems. Proceed with Kwikset SmartCode Deadbolt Troubleshooting:
- Verify the status of the touchscreen or the smart hub.
- Check for lost communication warnings. If there are any, restart the lock.
- Reinstall the energy resource cells.
Unsupported device error
The message appears if the firmware is unfit. Its ends may end with three zeroes when indicated by the active touchscreen. Here’s a remedy:
- Remove the interior side cover.
- Install a fresh set of batteries while denting the A/Program button.
- Wait three secs and release.
A yellow LED blink indicates the process’s completion.
Incorrect profile error
Usually, the “Incorrect Profile” malfunction appears if you release the A or Program button too early while fitting the batteries. This also causes pairing issues.
The fix to this is the same as with the “Unsupported Device” problem, except afterwise you’ll have to remove the batteries again, wait twenty secs and reattempt the pairing.
Keypad blinking red
The LED may blink red for various reasons:
- Incorrectly set master code.
- User codes were deleted with mistakes made.
- The power level gets low.
A factory reset is a full data wipe that deletes even the master code
The last-resort measure is to perform a complete data wipe. This is called a factory reset. If nothing helps, you’ll need to do this during the Kwikset SmartCode Deadbolt troubleshooting.
When is it required?
Here’s a list of situations where a reset is necessary:
- You’ve lost the lock-connected phone.
- You’ve moved into another residence that already has a Kwikset lock.
- You’re moving and want to take the device with you.
- The codes have been compromised and you need to remake them.
- The lock doesn’t work, and no Kwikset SmartCode Deadbolt troubleshooting helps.
- You’ve lost the master code.
Convenient instructions
Bear in mind: a complete reset wipes all user data stored inside the lock. That includes user settings and access codes. The system restores the default dataset.
The reset also removes the device from your smart home, so it’s better to remove it from the controller beforehand.
Here’s a guide for you to follow:
- Open the entrance.
- Remove the batteries.
- Dent the program button.
- Reinsert the batteries.
- Hold the button for half a minute.
- Wait until a red LED signal appears & you hear two sounds.
Now the reset is finished. Attempt to utilize an existing user code. It shouldn’t work. Then, if you use a smart home setup, perform the pairing again. Another procedure to repeat is the door-handing process so the deadbolt remembers the correct position. Set up new user codes and a master code via the keypad or the smartphone application.
Final word
This article provided a full Kwikset Smartcode deadbolt troubleshooting guide. I hope it helped you to get rid of the issue. If not, you’ll have to contact Kwikset support via the website. They’ll give you more advanced tips, send a professional mechanic, and provide a new unit in some cases.
Generally, most of the troubles can be fixed with a simple Kwikset Smartcode deadbolt troubleshooting. Albeit ruling out numerous reasons can take time, it’s worth it to get rid of annoying malfunctions.
Don’t let random errors destroy an otherwise great Kwikset experience.